Reference

sonic123 Privacy Policy for Your Account Data

Your account data, device sign-in details and wallet references stay covered by a clear Privacy Policy at sonic123.

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sonic123 sonic123 Privacy Policy for Your Account Data
CONTACT PATHS

Privacy Help Beside Account Support

A policy question should not get mixed with a stalled login or wallet receipt. From your account help area, use the support path and tell us whether your question concerns data access…

Account help Use the support link beside account assistance when you want to ask what personal data is connected with your sonic123 account. Include your registered phone number only through the account path, and we will use it to locate the relevant record without asking you to post private details publicly.
Wallet receipt check If a DANA, OVO, GoPay or QRIS receipt appears in your account history, send the reference through the support path rather than copying wallet credentials. We can match the transaction reference with the account record, explain the data used and keep payment questions separate from unrelated profile details.
Device access question When a mobile browser or desktop sign-in looks unfamiliar, contact us through account help and identify the device path and approximate sign-in time. We can check the access record, explain why the signal was retained and help you request a correction if the record does not belong to you.
HANDLING PRACTICES

How sonic123 Manages Policy Requests

We keep the Privacy Policy practical by linking each rule to an account action: phone verification before access, device checks during sign-in, wallet references during payment matching and support records when you…

Account records

When you open an account, we use your submitted contact details and phone verification result to create the account record. The Privacy Policy explains why those fields are needed, how they support account access and which request path you can use if a detail is incorrect.

Cookie controls

Cookies can keep your session connected while you move from login to the lobby on a phone or desktop browser. Our policy explains the purpose of these files, while your browser settings provide a way to clear or restrict them when you choose.

Device signals

A device type, browser signal or sign-in time may be recorded to help identify unusual account access. These checks are tied to account security rather than a request to read private files on your phone, and the policy describes their operational purpose.

Wallet references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we may retain a transaction reference, status and account match. This lets us investigate a receipt question without treating your wallet password or private credential as an account field.

Retention choices

We assess account, access and support records against the reason they were collected. A record may remain when needed for a dispute, security check or legal duty; when that reason ends, our retention process addresses removal or further restriction under the policy.

Change requests

To request access, correction or clarification, use the support route connected with your account and describe the specific field or record. We may ask for account verification before making a change, so another person cannot alter your phone, wallet reference or sign-in history.

Privacy Policy Answers for Your Account

These Privacy Policy answers cover the questions we expect you to ask before opening an account or connecting a local wallet. They explain account creation, mobile access, cookies, payment references, retention and correction requests in plain language. If your situation is different, use the account support path so we can check the relevant record.

The Privacy Policy covers data linked with your account, phone verification, sign-in activity, device signals, cookies, support messages and payment references. It also explains how we use those records for account access, security checks, receipt matching, dispute handling and requests to correct or access your data.

We may collect the contact details you submit, your registered phone number, verification status, sign-in records and device signals connected with the account. If you use DANA, OVO, GoPay or QRIS, we may also handle transaction references and status needed to match the account activity.

Yes. The Privacy Policy covers the mobile browser path as well as desktop access. A browser session may use cookies for continuity, and a device or sign-in signal may support account security. Your browser settings can clear or restrict cookies, while account help handles record questions.

Phone verification helps connect account access with the contact detail you submitted and reduces confusion when you return to the account. We record the verification result and related access event for account security. The policy explains the purpose and how to ask about that record.

We may use a DANA or QRIS transaction reference, status and account match to identify a payment question or receipt issue. We do not need your wallet password for that process. The Privacy Policy explains the purpose of payment records and the support path for related requests.

Yes. Use the support route connected with your account and identify the field or record you believe is wrong. We may verify your account before changing it, then assess the request under the Privacy Policy. Do not send wallet passwords or private credentials in a support message.

Retention depends on why a record exists. Account, device, support or payment references may remain while needed for security, a receipt question, a dispute or a legal duty. Our Privacy Policy describes this approach, and you can ask support which category applies to your request.